Frequently Asked Questions
Everything you need to know about shopping with HGP.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
Do you offer international shipping?
Yes, HGP ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna.
Are your materials sustainably sourced?
HGP is committed to ethical fashion. We prioritize organic cotton and recycled fabrics across 70% of our current collections to reduce our environmental footprint.